On 21 February 2025, the Government, through the Ministry of State Administration, officially inaugurated the One-Stop Shop in the Municipality of Liquiça, demonstrating its commitment to modernising and improving the provision of public services to citizens. 

The inauguration ceremony was presided over by the Minister of State Administration, Tomás do Rosário Cabral, accompanied by the Minister of Justice, Sérgio da Costa Hornai, and was also attended by the Vice-Minister of State Administration, Jacinto Rigoberto G. de Deus, the Secretary of State for Veterans, César dos Santos da Silva, and the Representative of the United Nations Development Programme (UNDP), Adeline Carrier.   Also present were the President of the Liquiçá Municipal Authority, Paulino Ribeiro, community leaders and representatives of the local community. 

The One-Stop Shop is an integrated administrative service centre, allowing citizens to access various services in one place, promoting speed, simplicity and accessibility.   The implementation of this system is part of the Government’s strategy to bring public services closer to the population and guarantee a more efficient and modern service, said the Minister of State Administration, Tomás do Rosário Cabral. 

This is the third One-Stop Shop opened in the country, following the ones established in Manatuto in May 2024 and Baucau in January 2025. The government’s aim is to set up One Stop Shop services throughout the country by 2028.   The new counter allows citizens to obtain essential services in one place, avoiding unnecessary travel, modernising administrative processes, strengthening transparency in public administration and reducing bureaucracy and waiting times. 

Among the various services provided by the Liquica Municipal One-Stop Shop are the issuance and renewal of identity cards and passports, birth certificates and criminal record certificates, ensuring access to the rights guaranteed by the state.   With a population of 83,658, spread over 23 villages and four administrative posts, the Municipality of Liquiçá now has a more accessible and efficient public service.   To support the operation of the One-Stop Shop, the government has distributed motorbikes and cars, ensuring greater mobility for staff and administrative equipment. 

As part of the strategy to modernise the public administration, computers and printers were also delivered to the administrators of the administrative offices of the Municipality of Liquica, with the aim of optimising public services, improving data management and reducing waiting times. 

With this initiative, the government reaffirms its commitment to strengthening local governance and modernising administrative services, guaranteeing a more efficient, accessible and accountable service for the entire population.